Patients can easily share information they receive from their healthcare team with their family members and friends, because HealthGrid messaging puts everyone on the same page, knowing exactly what is happening on the patient’s path to health and healing.
The transition of care process is much easier on patients and staff with HealthGrid. Everyone receives the same secure messaging information and knows the next step in the process. Interactive discharge instructions are sent directly to the patient’s mobile phone, expediting the TOC process. Want to improve patient satisfaction? Send surveys directly to the patient’s phone and let them complete and submit them instantly.
The patient’s diagnosis, treatment plan, education documents and action prompts are all automatically sent to their mobile phone. Follow-up appointments, prescription reminders, prevention screenings, diet and exercise information and the ability to pay their co-pays and invoices are all available to the patient with HealthGrid and a simple touch of a finger.
Questionnaires and surveys can be sent to patients and family caregivers inquiring about the patient’s current medical condition. This can quickly address any medical symptoms that are outliers to the normal recovery process. Plus a simple “how are you feeling today?” question can greatly improve how your patient and family members view their satisfaction level with your facility.